Location Tokyo, Kanto
Job functions Technology > Product Manager
Languages English > Basic
Japanese > Native
Job number JO-180620-165510

Job description

The Business Manager (Japan) is responsible for growing the business within the Japan market by finding opportunities to deliver great outcomes for its customers. The Business Manager is the go-to Governance, Risk & Compliance subject matter expert and works as a critical part of the broader sales organisation.
The individual will have an understanding of common challenges that organisations face when it comes to:
• Enterprise & Operational Risk
• Regulatory & Corporate Compliance
• IT & Security Risk
• Third Party Risk
• Business Resiliency
• Audit
The role is supported by the efforts of our Japan Account Management Team, as well as Pre-Sales, Professional Services, Marketing, Product Management, Customer Support, Inside Sales and Engineering teams.
Through collaboration with these supporting teams, the Business Manager (Japan) works to understand customer business needs, identify Product & Service offerings, and to make recommendations that leverage our capabilities, resulting in a win-win relationship.

• Develop and execute a territory plan with a focus on meeting and exceeding sales goals
• Proactively identifies and solves customer business problems by providing subject matter expertise and knowledge of Product and Service offerings
• Manages a territory or group of accounts to ensure opportunities are identified, pursued and closed
• Refers leads beyond the scope of this job to other sellers within the organization
• Customarily and regularly engaged at customer/client facilities and delivers high impact presentations
• Understands and communicates vision and the associated technical and business advantages of the proposed solution
• Recommends product and service configurations to assist with overall system design and integration

• Gains access and manages relationships with operational staff, decision makers and executives
• Demonstrates the value of a product and/or service technology to impact customer operational issues
• Provides insight and subject matter expertise to customers concerning the ways in which will benefit them
• Identifies operational strengths and challenges within the customer’s environment
• Analyzes and applies industry, competitor and market knowledge to positive value
• Consults with other product specialists, leaders, or cross-functional technical groups to ensure consistent application of our sales process, with complete understanding of our product and services portfolio
• Occasional coaching/mentoring required


• Ability to prioritize and manage multiple tasks
• Travel to support opportunities, conference and training required up to 50%
• Thorough understanding of software products and services relating to Governance, Risk & Compliance
• Knowledge and experience in some (or all) of the following domains:
- Enterprise & Operational Risk
- Regulatory & Corporate Compliance
- IT & Security Risk
- Third Party Risk
- Business Resiliency Audit
• Ability to successfully coordinate a team to deliver a compelling and impactful presentation
• Excellent communication skills—both written and verbal
• Highly organized and the ability to track activities, opportunities and contacts within the customer relationship management system on a daily basis
• Minimum of 3+ years of enterprise software sales (or related) experience
• Relevant university degree

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Manuel Pleno

This job is handled by Manuel Pleno

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