Job functions Sales > Account Management
Languages English > Business Level
Job number JO-180409-151353

Company overview

International transport services company with a strong focus on air freight. We have had 40 years experience in Japan and have built a strong portfolio which has showed full satisfaction through the years.

Job description

■国内外の顧客向け航空貨物事業の拡大と維持
■クライアント組織の中級/上級ロジスティクス役員との会合
■部署の目標を達成させ、スタッフの業績レビューを実施するチームをリードする
■チームメンバーにトレーニングと指導
■貨物の紛失・破損クレーム対応

■Develop/maintain Air freight business for domestic and international clients.
■Meet with middle/senior logistics executives in client organizations to scope out and understand needs for warehouse projects and other service sales opportunities
■Lead and motivate teams to achieve departmental goals and carry out staff performance reviews
■Provide training and coaching to team members by ensuring employees are working in their assigned areas to provide adequate coverage for all processes which may include task delegation and follow up.
■Review claims resulting from missing or damaged cargo.
■Maintain professional and proactive communication with all department staff, internal and external customers.
■Provides advice on maintaining and improving cost effective ways to handle air freight, and make the job more efficiently.
■Achieve monthly annual sales revenue targets

Requirements

■学士号
■同様のポジションでの過去5年間の経験
■顧客サービスのスキルとディテールを重視した強力なサービス。
■優れた英語コミュニケーション能力 (必須ではありません)
■Computer skills; Microsoft office, email, internet explorer, etc. 独自のビジネスソフトウェアアプリケーションを学習する能力
■ポジティブ、フレンドリー、明るい人格
■自主的に学習する方

■Bachelor degree diploma is required.
■Minimum 5 years of previous experience in similar positions is required.
■Strong customer service skills and detail oriented.
■Excellent English communication skills both verbal and written
■Second Language is an asset, but not required.
■Computer skills; Microsoft office, email, internet explorer, etc. and ability to learn proprietary business software applications
■Positive attitude, friendly, outgoing personality.
■Willingness to learn and ask questions.

Need Help?

Richard Pitter

This job is handled by Richard Pitter

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